About Us

Laura is a compassionate, person-centred Behaviour Support Practitioner who values the voices of participants and their support networks. With a strong understanding of behaviour and evidence-based strategies, she focuses on creating meaningful, sustainable improvements to quality of life. Laura is committed to culturally inclusive practice, collaborative communication, and making small, purposeful changes that lead to lasting, positive outcomes.

laura@motivationalsupportservices.com.au

Andrew is a calm, personable Behaviour Support Practitioner who works with adolescents and adults with complex support needs across SIL and community settings. He is known for building strong rapport, particularly with people who experience conflict around demands, boundaries, and expectations.

With a background in coaching, disability support, and mental health counselling, Andrew focuses on practical, evidence-based strategies that support sustainable change. He works collaboratively with participants and their support networks to build capability, reduce behaviours of concern, and improve quality of life through Positive Behaviour Support.

andrew@motivationalsupportservices.com.au

Behaviour Support Practitioner with experience supporting NDIS participants with complex

behaviours of concern across SIL, community, and DCJ. Skilled in performing functional

behaviour assessment, positive behaviour support planning, and restrictive practice

reduction in line with the NDIS PBS Capability Framework. Known for strong clinical

documentation, stakeholder collaboration, and trauma-informed, person-centered care.

Currently advancing formal clinical training in Applied Behaviour Analysis (ABA) with long-

term goals in advanced practice and service development.

collen@motivationalsupportservices.com.au

Nikki is a Behaviour Support Practitioner with over 20 years’ experience across the disability, mental health, and education sectors. She supports individuals to build capacity, confidence, and sustainable wellbeing through strengths-based, trauma-informed, and person-centred approaches.

Known for her warm and ethical practice, Nikki values collaboration, dignity, and meaningful relationships. She brings lived experience and compassion to her work and is committed to supporting people to improve quality of life and participation in their communities.

Nikki is currently completing a Master’s degree in Mental Health and Wellbeing.

nikki@motivationalsupportservices.com.au

Kristal is a neuroaffirming Behaviour Support Practitioner with experience supporting participants with complex support needs, high-risk presentations, and behaviours of concern across home, community, SDA, and SIL settings. She works collaboratively with participants, families, support teams, service providers, and stakeholders across health, education, and government systems to develop practical, person-centred strategies that enhance safety, build capability, and improve quality of life.Kristal is committed to evidence-informed, least restrictive practice that upholds dignity, voice, and choice

kristal@motivationalsupportservices.com.au